Privacy Policy
Introduction
At Rajput Leasing and Finance Ltd., we are committed to protecting your privacy and ensuring the security of your personal and financial information. This Privacy Policy outlines how we collect, use, share, and protect the information provided by our customers in connection with our financial services.
Scope of the Policy
This policy applies to all individuals who:
Avail of any loan, money transfer, forex, or financial product/service from Rajput Leasing and Finance Ltd.
Visit our branches, website, or contact us through any communication channel.
Information We Collect
We may collect the following categories of information:
Personal Information
Name, address, contact details
PAN, Aadhaar, or other KYC documents
Date of birth, gender, occupation
- Financial Information
Bank account details
Income details
Credit history and repayment records
- Transaction Information
Loan details (amount, tenure, interest)
Repayment history
Transaction logs (including money transfers or forex transactions)
- Technical Information (for website users)
IP address
Browser details
Cookies and usage behavior
Purpose of Collection
We collect and use your information to:
Process your loan or financial service application
Conduct KYC and credit assessment
Disburse and manage loans
Comply with legal and regulatory requirements
Prevent fraud and unauthorized transactions
Improve customer service and internal operations
Send notifications, alerts, and service updates
Information Sharing and Disclosure
We do not sell or rent your personal data. However, we may share your information with:
Regulatory authorities such as RBI or FIU-IND as required by law
Third-party service providers (e.g., credit bureaus, payment gateways) under confidentiality agreements
Law enforcement agencies in compliance with legal orders
Auditors or consultants for internal or regulatory audits
Data Security
We maintain strong security measures to protect customer data, including:
Encrypted data transmission
Firewalls and secure servers
Limited access to customer data on a need-to-know basis
Regular system audits and cybersecurity protocols
Customer Rights
You have the right to:
Access and review your personal data
Correct any inaccuracies in your records
Withdraw consent for non-essential services
Raise concerns about data misuse via our Grievance Officer
Retention of Information
Customer data is retained:
As long as it is required to fulfill the purpose for which it was collected
For a minimum period mandated by regulatory authorities
After loan closure, certain data may be retained for recordkeeping, dispute resolution, and legal compliance
Use of Cookies (Website Only)
Our website may use cookies to enhance your browsing experience and analyze traffic patterns. You can choose to disable cookies through your browser settings.
Updates to This Policy
This Privacy Policy may be revised from time to time. The updated policy will be posted on our website and will be effective immediately upon publication.
Contact Us
For any queries, feedback, or complaints related to your personal data or this policy, please contact: