{"id":46,"date":"2025-04-29T08:20:17","date_gmt":"2025-04-29T08:20:17","guid":{"rendered":"http:\/\/rajputfinance.com\/?page_id=46"},"modified":"2025-06-09T13:06:21","modified_gmt":"2025-06-09T13:06:21","slug":"data-access-control-policy","status":"publish","type":"page","link":"http:\/\/rajputfinance.com\/index.php\/data-access-control-policy\/","title":{"rendered":"Code Of Fair Practices"},"content":{"rendered":"[et_pb_section fb_built=”1″ admin_label=”section” _builder_version=”4.27.4″ background_image=”http:\/\/rajputfinance.com\/wp-content\/uploads\/2025\/06\/2-1.png” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_row admin_label=”row” _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||” theme_builder_area=”post_content”][et_pb_text admin_label=”Text” _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” global_colors_info=”{}” theme_builder_area=”post_content”][\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.4″ _module_preset=”default” custom_margin=”-25px|||||” custom_padding=”0px||0px|||” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_row _builder_version=”4.27.4″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” theme_builder_area=”post_content” sticky_enabled=”0″][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” theme_builder_area=”post_content” sticky_enabled=”0″]

Code of Fair Practice<\/strong><\/span><\/h1>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”4px|||||” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_row _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” theme_builder_area=”post_content” sticky_enabled=”0″]

Rajput Leasing and Finance Ltd. is committed to delivering financial services with fairness, transparency, and integrity. This Code of Fair Practice<\/strong> outlines the standards and principles the Company follows in dealing with customers, in accordance with the directives of the Reserve Bank of India (RBI)<\/strong>.<\/p>\n

 <\/p>\n

Objectives<\/strong><\/p>\n

To ensure fair and transparent dealings with customers.<\/p>\n

To promote responsible lending and service delivery.<\/p>\n

To protect the rights and interests of customers.<\/p>\n

To build long-term trust through ethical practices.<\/p>\n

 <\/p>\n

Applications for Loans and Their Processing<\/strong><\/p>\n

All loan application forms shall include essential information such as fees, charges, interest rates, documentation requirements, and repayment terms.<\/p>\n

Customers will be informed about the processing time<\/strong> at the time of application.<\/p>\n

Complete transparency will be maintained in the appraisal and sanction of loans.<\/p>\n

 <\/p>\n

Loan Appraisal and Terms\/Conditions<\/strong><\/p>\n

Upon approval of the loan, a sanction letter<\/strong> will be issued containing details of the loan amount, rate of interest, repayment schedule, and terms and conditions.<\/p>\n

A copy of the signed loan agreement<\/strong> will be provided to the customer.<\/p>\n

Customers will be given sufficient notice before any change in terms and conditions (e.g., interest rates, service charges).<\/p>\n

 <\/p>\n

Disbursement of Loans<\/strong><\/p>\n

Disbursement shall be made only upon completion of required documentation and compliance with agreed terms.<\/p>\n

The Company shall ensure timely credit of the loan amount to the borrower\u2019s account.<\/p>\n

 <\/p>\n

Interest Rate and Charges<\/strong><\/p>\n

The Company shall clearly communicate the interest rate structure and all applicable charges upfront.<\/p>\n

No hidden charges will be levied.<\/p>\n

Any change in interest rate will be conveyed in advance, and it will only be applicable prospectively.<\/p>\n

 <\/p>\n

Recovery Practices<\/strong><\/p>\n

Recovery of dues shall be conducted in a respectful and non-coercive manner.<\/p>\n

No abusive language, force, or harassment will be tolerated.<\/p>\n

Borrowers facing genuine difficulties will be provided with reasonable options, including rescheduling, wherever applicable.<\/p>\n

 <\/p>\n

Confidentiality<\/strong><\/p>\n

All personal and financial information of customers shall be kept confidential and used only for authorized purposes.<\/p>\n

Information will not be shared with third parties without customer consent, unless required by law or regulatory authorities.<\/p>\n

 <\/p>\n

Transparency in Communication<\/strong><\/p>\n

All communication (verbal or written) will be made in a language understood by the borrower.<\/p>\n

Terms, conditions, rights, and obligations will be explained clearly before the execution of any agreement.<\/p>\n

 <\/p>\n

Customer Grievances<\/strong><\/p>\n

A dedicated Grievance Redressal Mechanism<\/strong> is in place for addressing customer complaints efficiently.<\/p>\n

The contact details of the grievance officer will be prominently displayed at branches and on the Company website.<\/p>\n

Complaints shall be resolved promptly, with escalation to higher authorities if needed.<\/p>\n

 <\/p>\n

Compliance with Laws and Guidelines<\/strong><\/p>\n

The Company strictly adheres to RBI guidelines, consumer protection laws, and fair lending practices.<\/p>\n

Employees undergo regular training on compliance, ethical behavior, and customer interaction protocols.<\/p>\n

 <\/p>\n

This Code ensures that Rajput Leasing and Finance Ltd. operates with integrity, fairness, and a customer-centric approach at every step.<\/p>\n

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Code of Fair PracticeRajput Leasing and Finance Ltd. is committed to delivering financial services with fairness, transparency, and integrity. This Code of Fair Practice outlines the standards and principles the Company follows in dealing with customers, in accordance with the directives of the Reserve Bank of India (RBI).   Objectives To ensure fair and transparent […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-46","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"http:\/\/rajputfinance.com\/index.php\/wp-json\/wp\/v2\/pages\/46","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/rajputfinance.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"http:\/\/rajputfinance.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"http:\/\/rajputfinance.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/rajputfinance.com\/index.php\/wp-json\/wp\/v2\/comments?post=46"}],"version-history":[{"count":4,"href":"http:\/\/rajputfinance.com\/index.php\/wp-json\/wp\/v2\/pages\/46\/revisions"}],"predecessor-version":[{"id":803,"href":"http:\/\/rajputfinance.com\/index.php\/wp-json\/wp\/v2\/pages\/46\/revisions\/803"}],"wp:attachment":[{"href":"http:\/\/rajputfinance.com\/index.php\/wp-json\/wp\/v2\/media?parent=46"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}